At IGI Global, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us through our website, services, and communications.
1. Information We Collect
We collect the following types of information to provide our services and improve your experience:
a. Personal Information:
- Contact Information:Your name, email address, mailing address, and phone number.
- Payment Information:For book purchases or services, including credit card numbers and billing information.
- Author Information: Manuscript submissions, biographies, and related publishing details.
b. Usage Data:
- Technical Data:Your IP address, browser type, operating system, and browsing behavior.
- Cookies and Tracking: We use cookies to enhance website functionality and track user preferences. You can control cookie usage through your browser settings.
c. Communications:
- Correspondence:Emails, queries, survey responses, and feedback.
- Marketing Preferences: Choices regarding promotional emails, newsletters, and offers.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Book Orders & Author Submissions:To facilitate purchases, manage author contracts, and communicate about the submission process.
- Communication:To send you information about new books, special offers, or important updates related to our services.
- Website and Service Improvement:To analyze user interactions and optimize the functionality of our website and services.
- Customer Support:To respond to inquiries, feedback, or complaints, ensuring the best possible service.
- Legal Compliance:To meet legal obligations, including regulatory reporting and fraud prevention.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data in the following cases:
- Service Providers:With trusted third parties that assist us in delivering services (e.g., payment processors, shipping companies).
- Legal Obligations:If required by law, regulation, or legal process, we may disclose information to authorities or legal bodies.
- Business Transactions:In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.
4. Data Security
We employ a range of security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we take reasonable precautions to secure your data, please note that no online system is entirely foolproof.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve the user experience on our website. Cookies help us understand user behavior, personalize content, and remember your preferences. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of the website.
6. Your Rights
You have the following rights concerning your personal information:
- Access and Correction:You can request access to your personal data or corrections if the information we hold is inaccurate.
- Opt-Out of Marketing:You can unsubscribe from promotional emails or update your preferences at any time.
- Deletion:You may request the deletion of your personal information, subject to legal requirements.
- Data Portability:Where applicable, you can request a copy of your data in a structured format.
To exercise any of these rights, please contact us at [+91 98886 50222].
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your information is no longer needed, we securely delete or anonymize it.
8. Third-Party Links
Our website may include links to third-party websites, plugins, or services. These sites operate independently of us, and we are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal data.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child, we will take steps to delete the data as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your personal information.